During that last few months I have purchased a number of items (Dining Chair) from Wayfair. I have all of the products to be of very good quality, and their Customer Service has been excellent. I was happy with EVERYTHING. Amazing customer service.
I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job. Main Material: Solid Wood Upholstery Material: Linen Upholstery Fill Material: Foam Weight Capacity: 300lb. Seat Height - Floor to Seat: 20.67''
Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days. We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Dining Chair was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement.
I ordered Dining Chair. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Dining Chair. It took about a week to deliver. The Dining Chair came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian. Loved this Dining Chair a lot! A must own it! It's a good thing that I was able to find this furniture. and I really love this product so much.
I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it. Main Material: Solid Wood Upholstery Material: Cotton Upholstery Fill Material: Foam Main Color: Light Brown Weight Capacity: 250lb.
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Dining Chair, one I had priced locally and found on Wayfair for less than half the retail cost. When the Dining Chair arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Dining Chair the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Dining Chair. I have purchased the Dining Chair from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company
Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest! It seems more expensive than it is! The colors are beautiful, good materials and reversible. I bought the Red Barrel Studio Arrollo Tufted Linen Side Chair (Set of 2) and received several compliments in the short time I have had. You will not be disappointed with this furniture.
I ordered a Dining Chair and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result! Main Material: Plastic Main Material Details: Polypropylene Seat Height - Floor to Seat: 17''
I ordered a Dining Chair from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team! I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well.
This store has everything for your home and the largest selection you will find anywhere. I was shopping for Dining Chair and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store. I was looking for a gift to send someone on a secret Santa exchange and as soon as I saw this Red Barrel Studio Arrollo Tufted Linen Side Chair (Set of 2) I knew it would be perfect! So cute! Simple and elegant. I bought one for myself and a friend and she loved it.
After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Dining Chair was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Dining Chair are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up! Main Material: Metal; Solid Wood Main Material Details: Steel and wood Main Color: Copper Weight Capacity: 250lb. Seat Height - Floor to Seat: 30''
The Quality of Dining Chair I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly. After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future.
What a really awesome website. Everything they have comes in an array of colours, sizes, styles. It is truly impressive and very easy to get around the site. Great site to shop for just about anything for your home, pet, garden, etc. Bought a Dining Chair from them. Excellent service and fast shipping. Good luck!! Congratulations on your searching. I'm so glad. I like to help you to find this item. Please enjoy with your online shopping!
They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time. Main Material: Solid + Manufactured Wood Upholstery Material: Linen Weight Capacity: 210lb. Seat Height - Floor to Seat: 24''
Recently purchased some Dining Chair. The Dining Chair shipped extremely quickly and were at my door in 10 days. The Dining Chair quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments. Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed.
Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers. I got the furniture and it is so good! I love the Dining Chair details and the quality is pretty good too. I also like the overall size, I like how the color is versatile enough to carry for all seasons. I especially love it. Definitely recommend!
I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair! Main Material: Upholstered Main Material Details: Polyester Upholstery Material: Polyester/Polyester blend Upholstery Fill Material: Foam Weight Capacity: 250lb.
This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers! I ordered a Dining Chair from Wayfair and another Dining Chair from another company last month, the couch came within 2 weeks, the Dining Chair, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Dining Chair as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time.
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it You can not go wrong with this furniture. Good price. Nice color! It does not look cheap like the others. I have received so many compliments. It's very cool and looks great. Will definitely buy other colors!
This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well. Main Material: Solid + Manufactured Wood Upholstery Material: Polyester/Polyester blend Upholstery Fill Material: Foam Main Color: Smokey Dark Ash Weight Capacity: 250lb.
I order a Dining Chair on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience. Not sure of the low score on this company my 1st interaction with them was superb from the website where I shopped to the pricing and the delivery was so fast I couldn't believe it packaged securely and exactly what I expect from the website pictures I'll reccomend them with no problem plan to shop with them as needed things do occur an I had no issues with my 1st purchase if it changes down the way I'll update the rating
I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone. Greatly Congratulations to you. If you would like to see furniture price. Good luck on your shopping for Dining Chair. The quality of the Dining Chair is excellent!
I've finally ordered a Dining Chair on Wayfair a while ago and it is better than my old Dining Chair I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too! Main Material: Solid + Manufactured Wood Upholstery Material: Linen Upholstery Fill Material: Foam Main Color: Brown Weight Capacity: 200lb.
Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add. Last purchase was a new Dining Chair. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Dining Chair for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first.