I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Dining Chair with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them! These Alcott Hill Java Upholstered Dining Chair was my first purchase. When I saw it online it really sparked an interest. When I received it I was so excited by the beauty of it. So simple but very personal. I am very impressed with him. It could have done better to fit the elegance of the Dining Chair.
We ordered a Dining Chair which had been difficult to find, and when the Dining Chairarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future. Main Material: Upholstered Main Material Details: Vinyl Upholstery Material: Vinyl Weight Capacity: 331lb. Seat Height - Floor to Seat: 19''
I needed furniture for my new apartment, so I ordered two Dining Chair for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service! I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job.
I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Dining Chair but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service. I bought several of these Dining Chair to give to friends and family. It seems more expensive than it is. I always point it out and it makes the recipient of the gift feel very special. It is nice! When they go on sale, this is a good gift to stock up on, everyone loves this gift!
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair Main Material: Manufactured Wood Main Color: Brown Weight Capacity: 450lb. Seat Height - Floor to Seat: 18.5''
I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Dining Chairthat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Dining Chair that in the past I kept the item instead of returning it. I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it.
I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time. I can not say enough good things about this Dining Chair. I am grateful to the other reviewers for noting that this works great. These Dining Chair fits very well. The color is very rich. Love it! I'm going to buy another one of these in a different color.
I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house! Main Material: Solid + Manufactured Wood Upholstery Material: Linen Upholstery Fill Material: Foam Main Color: Gray Weight Capacity: 300lb.
I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy! I ordered a Dining Chair and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result!
I was quite surprised with the low ratings. However, this was my first purchase buying Dining Chair. The site was easy to search for what I needed and provided much information on the Dining Chair. I loved how I was able to order Dining Chair before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards. I was looking for a nice Dining Chair for gift and this is it! I'm very happy with this purchase and the price can't be beat!
We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Dining Chair was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement. Main Material: Solid Wood Main Color: Antique Black/Brown Cherry Weight Capacity: 325lb. Seat Height - Floor to Seat: 17.63''
I have been purchasing from Wayfair for several years, and I love them! Their shipping is free- which is very important to me because I do not have access to easy shopping living in the country. The products offered have good quality, and I especially Love their art work! It is very unique and different. I review my orders honestly and quickly- and receive reward monies for doing so. A nice touch! I share my great experience about Wayfair to many others who want to update their own look and where to purchase good home items. After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Dining Chair was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Dining Chair are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever. This furniture feels good and looks good as well. This is the best Dining Chair I now have. Amazing gift! I was able to get this furniture on sale around New Year. Perfect gift for anyone! Great customer service as always!
I have purchased the Dining Chair from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company Main Material: Solid Wood Main Color: Unfinished Weight Capacity: 250lb. Seat Height - Floor to Seat: 18''
Selection says it all no matter which room were shopping for it always comes back to wayfair. We've bought a Dining Chair and to many small items to list through Wayfair. The standard shipping or drop delivery for big items it has always gone great that gives me piece of mind not having to worry about lost items. I'll keep shopping through Wayfair because it's easy, safe and the prices are very fair. They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time.
Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company. Thank you for offering the best Dining Chair in the world! I had been shopping in area department stores for this Dining Chair to no available. Thanks, I am so happy.
I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well. Main Material: Plastic Main Material Details: Polypropelene Main Color: White Weight Capacity: 264lb. Seat Height - Floor to Seat: 18''
Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them! I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!
No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all. Thank you very much. It is very popular product and low price. Alcott Hill Java Upholstered Dining Chair is seems It will out of stock soon! I think, this Dining Chair is a great product to buy for yourself and your family for as gift!
After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future. Main Material: Upholstered Upholstery Material: Linen Main Color: Gray Weight Capacity: 100lb. Seat Height - Floor to Seat: 17.7''
I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions. This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well.
Love shopping at Wayfair... love the quality, price and service. I returned Dining Chair, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company. These furniture are so nice, now I have it in 1 colors. He is so incredibly versatile and can accompany me to everyone. It's sturdy, luxurious, soft and it definitely seems like I paid more for it. I would recommend it to anyone looking for the perfect 'one and done' Dining Chair!
Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed. Main Material: Solid + Manufactured Wood Upholstery Material: N/A
I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions. I've finally ordered a Dining Chair on Wayfair a while ago and it is better than my old Dining Chair I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too!