Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company. Although this is the first purchase I have ever made on online shop, it rates in my top five favorites! I love it and It's a nice Dining Chair for me.
I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well. Main Material Details: Microfiber Upholstery Material: Microfiber Upholstery Fill Material: Foam Weight Capacity: 300lb. Seat Height - Floor to Seat: 19.8''
Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them! I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!
No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all. This is a great Alcott Hill Wynsum Traditional Tufted Upholstered Side Chair (Set of 2) and looks much more expensive than it is. I agree with some other reviewers that it does not smell good when it first came on, so I'm hoping it will go away. The smell left after my first time with him. Thinking about getting it in another color.
After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future. Main Material: Plastic Upholstery Material: Polyester/Polyester blend Weight Capacity: 300lb. Seat Height - Floor to Seat: 18.7''
I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions. This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well.
Love shopping at Wayfair... love the quality, price and service. I returned Dining Chair, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company. I choose this Dining Chair for my home party. The design makes look modern and perfect.
Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed. Main Material: Manufactured Wood; Steel Main Material Details: Steel Base Upholstery Material: Polyester/Polyester blend Upholstery Fill Material: Foam Weight Capacity: 250lb.
I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions. I've finally ordered a Dining Chair on Wayfair a while ago and it is better than my old Dining Chair I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too!
I had to order Dining Chair for my new condo. Searched different sties on the internet and Wayfair had the best price and also the items in stock. Ordered and the products arrived within 7 days. I had bought other items from Wayfair in the past and so far I have not been disappointed. This is the best thing I've ever used! I bought it during the anniversary sale and plan to buy another. I've used it every day since it came. Everyone must own one! Shipping was FaST as well. Arrived in 2 days with regular shipping.
I ordered a Dining Chair from Wayfair and another Dining Chair from another company last month, the couch came within 2 weeks, the Dining Chair, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Dining Chair as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time. Main Material: Solid Wood Main Material Details: Asian solid hardwood Main Color: Brown Weight Capacity: 250lb. Seat Height - Floor to Seat: 17''
I'm using them more and more these days. The pricing is decent for household goods (interior and exterior), their options seem endless, and they provide quality products. If you like online shopping. I think you will like Wayfair. A good online source. We ordered a Dining Chair which had been difficult to find, and when the Dining Chairarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future.
Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company. I really enjoy using this Alcott Hill Wynsum Traditional Tufted Upholstered Side Chair (Set of 2). I have this Dining Chair in another color, and I asked for it now for my friend. It was a great purchase from the moment I saw it! I ordered online and I'm very happy with it!
Not sure of the low score on this company my 1st interaction with them was superb from the website where I shopped to the pricing and the delivery was so fast I couldn't believe it packaged securely and exactly what I expect from the website pictures I'll reccomend them with no problem plan to shop with them as needed things do occur an I had no issues with my 1st purchase if it changes down the way I'll update the rating Upholstery Material: Polyester/Polyester blend Weight Capacity: 220lb. Seat Height - Floor to Seat: 17.3''
Our Dining Chair is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Dining Chair this was by far the best online. When it arrived it really met our needs. Would strongly recommend. I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair
Ordered new Dining Chair. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Dining Chair originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there. I have been watching this Alcott Hill Wynsum Traditional Tufted Upholstered Side Chair (Set of 2) for too long before deciding to buy. It is perfect. I bought this Dining Chair last week and I love it !! I've had compliments I was wearing, right from when I was trying them out at the store! Looks good.
Last purchase was a new Dining Chair. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Dining Chair for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first. Main Color: Black Weight Capacity: 275lb. Seat Height - Floor to Seat: 17.375''
THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Dining Chair is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product. I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!
During that last few months I have purchased a number of items (Dining Chair) from Wayfair. I have all of the products to be of very good quality, and their Customer Service has been excellent. I was happy with EVERYTHING. Amazing customer service. Very impressed! The colors are exactly as displayed. I am very happy with this Dining Chair. It is very nice. I'm definitely getting more. Very quick shipping as well.
I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job. Main Material: Metal Seat Height - Floor to Seat: 18''
Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days. We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Dining Chair was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement.
I ordered Dining Chair. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Dining Chair. It took about a week to deliver. The Dining Chair came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian. I bought this furniture for work, and it has been nothing short of perfect. I would highly recommend this hotel to anyone who is in the market for a Dining Chair. Very well priced, versatile and good looking Dining Chair!
I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it. Main Material: Solid Wood Main Color: Brown Weight Capacity: 300lb. Seat Height - Floor to Seat: 18''
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Dining Chair, one I had priced locally and found on Wayfair for less than half the retail cost. When the Dining Chair arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Dining Chair the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Dining Chair. I have purchased the Dining Chair from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company