THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Kitchen Island is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product. I can not say enough good things about this Kitchen Island. I am grateful to the other reviewers for noting that this works great. These Kitchen Island fits very well. The color is very rich. Love it! I'm going to buy another one of these in a different color.
During that last few months I have purchased a number of items (Kitchen Island) from Wayfair. I have all of the products to be of very good quality, and their Customer Service has been excellent. I was happy with EVERYTHING. Amazing customer service. Overall: 29.53'' H x 26.37'' W x 14.57'' D Adult Assembly Required: Yes Base Material: Solid Wood Counter Material: Solid Wood Overall Product Weight: 18.48lb.
I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job. I was quite surprised with the low ratings. However, this was my first purchase buying Kitchen Island. The site was easy to search for what I needed and provided much information on the Kitchen Island. I loved how I was able to order Kitchen Island before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards.
Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days. I was looking for a nice Kitchen Island for gift and this is it! I'm very happy with this purchase and the price can't be beat!
I ordered Kitchen Island. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Kitchen Island. It took about a week to deliver. The Kitchen Island came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian. Number of Interior Shelves: 4 Overall: 36'' H x 48'' W x 25'' D Adult Assembly Required: Yes Base Material: Solid + Manufactured Wood Counter Material: Solid Wood
I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it. I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever.
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Kitchen Island, one I had priced locally and found on Wayfair for less than half the retail cost. When the Kitchen Island arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Kitchen Island the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Kitchen Island. This furniture feels good and looks good as well. This is the best Kitchen Island I now have. Amazing gift! I was able to get this furniture on sale around New Year. Perfect gift for anyone! Great customer service as always!
Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest! Overall: 36'' H x 54'' W x 20'' D Adult Assembly Required: Yes Base Material: Solid Wood Counter Material: Solid Wood Overall Product Weight: 77lb.
I ordered a Kitchen Island and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result! Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.
I ordered a Kitchen Island from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team! Thank you for offering the best Kitchen Island in the world! I had been shopping in area department stores for this Kitchen Island to no available. Thanks, I am so happy.
This store has everything for your home and the largest selection you will find anywhere. I was shopping for Kitchen Island and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store. Overall: 32.9'' H x 26.3'' W x 14.6'' D Adult Assembly Required: Yes Base Material: Solid Wood Counter Material: Solid Pine Overall Product Weight: 23.2lb.
After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Kitchen Island was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Kitchen Island are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up! No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.
The Quality of Kitchen Island I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly. Thank you very much. It is very popular product and low price. August Grove Oluwatobiloba Kitchen Cart is seems It will out of stock soon! I think, this Kitchen Island is a great product to buy for yourself and your family for as gift!
What a really awesome website. Everything they have comes in an array of colours, sizes, styles. It is truly impressive and very easy to get around the site. Great site to shop for just about anything for your home, pet, garden, etc. Bought a Kitchen Island from them. Excellent service and fast shipping. Overall: 36'' H x 40'' W x 20'' D Adult Assembly Required: Yes Base Material: Solid + Manufactured Wood Counter Material: Solid Wood Overall Product Weight: 50lb.
They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time. Love shopping at Wayfair... love the quality, price and service. I returned Kitchen Island, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company.
Recently purchased some Kitchen Island. The Kitchen Island shipped extremely quickly and were at my door in 10 days. The Kitchen Island quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments. These furniture are so nice, now I have it in 1 colors. He is so incredibly versatile and can accompany me to everyone. It's sturdy, luxurious, soft and it definitely seems like I paid more for it. I would recommend it to anyone looking for the perfect 'one and done' Kitchen Island!
Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers. Overall: 35'' H x 48'' W x 24'' D Adult Assembly Required: Yes Base Material: Solid Wood Counter Material: Solid Wood
I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair! I had to order Kitchen Island for my new condo. Searched different sties on the internet and Wayfair had the best price and also the items in stock. Ordered and the products arrived within 7 days. I had bought other items from Wayfair in the past and so far I have not been disappointed.
This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers! I got this Kitchen Island for my girlfriend for New Year and she absolutely loved it. It can be used for day or night. So nice that I bought it in 2 different colors. These Kitchen Island are cute and high quality. I highly recommend it!
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it Number of Interior Shelves: 1 Overall: 36.5'' H x 46.5'' W x 24'' D Adult Assembly Required: No Base Material: Solid Wood Counter Material: Solid Wood
This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well. Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.
I order a Kitchen Island on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience. These are beautiful and very high quality Kitchen Island. Now I have bought this for my special and it is one of their favorites that they carry all the time! You will not be disappointed !! It is very nice, and seems to be a high quality piece. Beautiful!
I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone. Number of Interior Shelves: 2 Overall: 36'' H x 57.75'' W x 22'' D Adult Assembly Required: Yes Base Material: Solid + Manufactured Wood Counter Material: Manufactured Wood
I've finally ordered a Kitchen Island on Wayfair a while ago and it is better than my old Kitchen Island I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too! Ordered new Kitchen Island. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Kitchen Island originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.